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How to log into Peacock on a computer or mobile device, and what to do if you can't log in

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  • How to log into Peacock on a computer
  • How to log into Peacock on a mobile device
  • What to do if you can't log into Peacock
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    Peacock is NBCUniversal's streaming service, so it's where you go to see popular NBC television shows like "The Office" as well as new Universal movies like "Five Nights at Freddy's" and "The Exorcist: Believer." Before you can start watching TV and movies, though, you need to log into the service. Here's how to navigate through the Peacock login process on your computer or mobile device, even if you have lost your account credentials. 

    Peacock Premium (Monthly Plan)

    Peacock is a streaming service featuring NBCUniversal TV shows, movies, original series, live sports, and news programs. Prices start at just $5.99 a month on one-month deals, with further discounts available on annual plans.

    Shop at Peacock TV External link Arrow An arrow icon, indicating this redirects the user."

    How to log into Peacock on a computer

    1. Go to peacocktv.com in a web browser. 

    2. At the top right of the page, click Sign In

    Use the Sign In button to enter your credentials. Steven Cohen/Peacock/Business Insider

    3. Type your email address and then click Continue.

    4. Enter your password and then click Sign In

    How to log into Peacock on a mobile device

    1. Start the Peacock app on your Android or iOS device.

    2. Tap Sign In.

    You can sign into your Peacock account using the mobile app for iOS or Android. Steven Cohen/Peacock/Business Insider

    3. Type your email address and password, and then click Sign In.

    What to do if you can't log into Peacock

    If you're having trouble logging into your Peacock account, there are generally just a few potential issues. 

    • You are using the wrong email address or password. Make sure you're using the email address you used to create your Peacock account.
    • You are a cable TV customer and you haven't linked your account. If you're an Xfinity, Cox, or Spectrum customer, you may need to link your Peacock account to your cable TV account. Go to PeacockTV.com/account and sign into your account. In the Link Provider section, click your cable provider and use your cable TV provider's credentials to sign in and link your account to your Peacock subscription.
    If you have an eligible cable TV subscription, you should link the account to get access to Peacock. Dave Johnson/Business Insider
    • You've forgotten your Peacock password. If you don't remember your password, go to the Peacock sign-in page and click I don't know my password. Enter your email address and follow the instructions to perform a password reset. 
    • You've forgotten your Peacock email address. If in doubt, use the same email address that Peacock uses to send you account updates and information about the newest TV shows and movies. You can also check your inbox, deleted mail, and spam folders to find the welcome email from Peacock.
    Freelance Writer Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. Read more Read less Tech Editor Steven is a Tech Editor for the Insider Reviews team, where he oversees streaming and home entertainment product coverage. He previously served as High-Def Digest's Gear Editor from 2013 to 2019, and his work has appeared on Ben's Bargains, Steve's Digicams, Big Picture Big Sound, and Consequence of Sound.  Over his nine years of experience covering the audiovisual industry, Steven has reviewed numerous TVs, headphones, speakers, monitors, streaming players, and more. He was one of a select number of journalists invited to get a hands-on first look at LG's first 8K OLED TV in 2019, and is always excited to check out the newest and biggest displays on the market.   Based on his extensive experience in the home theater industry, Steven served as one of the expert judges for the 2018 TV Shootout, the premier annual display competition that crowns the best TVs of the year. Steven also has a background in film criticism, having reviewed over 400 movies and TV shows. He uses his movie industry knowledge to help inform his coverage of the streaming and home entertainment markets.   Steven's own home theater setup makes his passion for entertainment clear, complete with a 65-inch HDR display and the biggest Dolby Atmos speaker system he can fit in his apartment. And though he often spends his free time binging new series on every streaming service under the sun, he remains proud of his huge collection of Blu-ray discs. See below for some of his work.Learn more about how our team of experts tests and reviews products at Insider here. Learn more about how we test tech and electronics. Read more Read less

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    Mittie Cheatwood

    Update: 2024-06-28